Return & Refund

Return & Refund Policy – DailyAlley

Thank you for shopping with DailyAlley! We value your trust and want to ensure you are satisfied with your purchase. Please read our return and refund policy carefully.

1. Eligibility for Returns

You may request a return within 10 days of receiving your order.

To be eligible, items must be:

Unused, unworn, and in the same condition you received them.

In the original packaging with all tags, labels, and accessories.

2. Non-Returnable Items

We do not accept returns for:

Products that are damaged due to misuse, mishandling, or improper care.

Items purchased during clearance or final sale.

Customized or personalized products.

3. Return Process

To initiate a return, please contact us at [your support email/phone] with your order details.

Once your return is approved, we will provide instructions for shipping the item back.

Customers are responsible for the return shipping costs (unless the item received was defective or incorrect).

4. Refunds

After we receive and inspect the returned product, we will notify you of the approval or rejection of your refund.

If approved, your refund will be processed within 7–10 business days to your original payment method.

Shipping charges are non-refundable.

5. Exchanges

Currently, we do not offer direct exchanges. If you want a different product, please return your item and place a new order.

6. Damaged or Defective Items

If you receive a defective, damaged, or wrong product, please contact us within 48 hours of delivery with photos/videos as proof. We will arrange a replacement or full refund.

7. Contact Us

For any questions about returns or refunds, please reach out to us at:

📧 [dailyalleyofficial.com]
🌐 dailyalley.com